Frequently Asked Questions

We are happy to help! If you have questions about any of our products, please reach out to us at info@redhickorydesign.com.

100% OEKO-TEX certified cotton, non-toxic yarn made in Europe. Neither water, dyes nor toxic chemicals are involved in the production of the macrame cords. 

Felt pom-poms are handmade in Nepal with 100% wool fibers and the wool fibers are dyed using Azo-free dyes. Soap, hot water, and gentle agitation is used to form these felt poms by hand. The manufacturer practices fair wages, good working conditions, and does not employ child labor. 

Natural birch wood frames for sturdy support.

Our products meet the safety requirements of CPSIA. 

 

Yes, due to the handmade nature, no two pieces are identical, guaranteeing a unique and distinctive work of art. All our decorations are designed and handmade in our pet and odor free art studio in the United States. Careful attention is paid to quality, safety and originality.

To maintain the beauty of your piece, avoid direct sunlight, gently blow off any dust. We do not recommend using vaccum cleaners or damp cloths. 

Please be aware that our wall art decorations are not intended as toys and should be kept out of reach of children and pets. Avoid hanging the decorations directly above cribs, beds, or easily accessible places.

Choose the Right Wall: Opt for a clean, dry smooth wall surface that complements your decor.

Secure Hardware: Use appropriate wall hangers and screws for the weight and size of your wall art. We do not recommend direct attaching of adhesive anchors to the back of the wall art as it can cause damage to your art piece. 

Measure and Level: Measure your wall space, mark the palcement and use a level during installation for proper alignment.

Eye-Level Placement: Hang your art at eye level, typically arouen 57 to 60 inches from the floor to the center of the artwork. 

Consider Lightning and Grouping: Avoid direct sunlight exposure, and group your wall art with complementary decor from our collections for an enhanced visual impact. 

WARNING: Please be aware that our wall art decorations are not intended as toys and should be kept out of reach of children and pets. Avoid hanging the decorations directly above cribs, beds, or easily accessible places. 

Unfortunately at this time, we do not offer custom design requests. Our designs are crafted with careful consideration, and we believe you will find a unique piece from our existing collection that resonates with your preferences. 

We prioritize sustainability. Our packaging is eco-friendly, plastic free ensuring your purchase is not only beautiful but also responsibly packaged. 

Certainly. Review our return policy for details on how to return or exchange your handmade wall art within the specified timeframe.

While our wall art is not a toy, it's a wonderful addition to any rooms. Please ensure it's hung securely and out of reach of children and pets. For decoration use only! Choking hazard-small parts. Not for children under 3 years old. Avoid hanging the decoration above cribs and easily accessible places. 

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For any other inquiries, feel free to contact us at info@redhickorydesign.com 

Your satisfaction is our priority!

Creating our handmade wall hangings is a meticulous and multifaceted process, blending creativity with daily business operations.

1. High-Quality Material Sourcing:

We begin by carefully selecting premium materials, sourcing organic OEKO-TEX certified yarn and natural wool felt for our pom-poms. Ensuring quality from the start is fundamental.

2. Design Concept and Vector Drawing:

Each wall hanging starts with a unique design concept. We translate these ideas into vector drawings, ensuring precision and clarity in the final product.

3. Our Wood Frame Creation:

Crafting the frame is a detailed process involving skilled woodworking. We proudly design and make all our wood frames. We never outsource any part of the creative process to other companies. 

4. Hand Wrapping Our wood frame with Yarn:

The heart of our process involves hand wrapping a continuous strand of yarn around the frame. With no two pieces alike this step requires the most time and both skill and attention to detail to achieve the desired texture and pattern.

5. Color Scheme Creation: 

We carefully curate our color schemes, ensuring each piece harmonizes with our aesthetic and the vision for the final product. We regularly update collections with new and exciting color palettes. 

6. Wool Felt Pom-Pom Attachment:

The wool felt pom-poms are then individually attached to the frame, creating a playful and tactile element in the design.

7. Wooden Logo Tag Stitching:

 Adding a personal touch, we hand-stitch our branded wooden logo tag to each wall art, signifying the authenticity of our handmade creations.

8. Inventory Management and Bookkeeping:

The administrative side involves meticulous recording of inventory and handling bookkeeping tasks, ensuring smooth operations.

9. Marketing and Social Media:

We actively engage in our social media posts, sharing the latest news, poducts and conducting product photography sessions to showcase our unique pieces.

10. Packaging and Shipping Logistics:

The final steps include carefully packaging each decoration, printing labels, organizing shipping information, and collaborating with shipping companies for timely delivery.

11. Compliance and State Registration:

Navigating the regulatory landscape, we diligently submit taxes for each product and register with multiple states for tax compliance. Our products meet the safety requirements of CPSIA.

Our creative process draws inspiration from nature, translating its beauty into our designs. Whether it's the soft hues of a sunset, the delicate petals of a flower, or the serene patterns of a leaf, each piece carries a little bit of the wonders found in the natural world.

Creating one-of-a-kind wall art is a testament to our dedication. Each piece, taking hours to complete, is not just a product but a labor of love. With hundreds of hand-wrapped yarn loops and an inspiration drawn from the beauty of nature, our creations stand as unique expressions of artistry—crafted, not manufactured, ensuring our customers receive a masterpiece that reflects the passion embedded in every loop and stitch. All our pieces from start to finish is proudly handmade in the United States of America from the best quality of materials.